Support

I read every message.

One4Three Studios is one person, which means you're emailing the person who built the software. If something is broken, confusing, or missing, I want to hear about it.

Get in touch

Email: [email protected]

I aim to reply within two business days. If your message is about a defect, it helps enormously to include:

• What you were doing when it happened
• What you expected, and what happened instead
• Your device model and iOS version
• A screenshot, if the problem is visible

Subscriptions, billing, and refunds

Subscriptions are handled by Apple. To view, change, or cancel a subscription, open the Settings app on your device, tap your name, then Subscriptions. Refund requests are processed by Apple at reportaproblem.apple.com. I'm not able to issue refunds directly, but tell me what went wrong. If it's my defect, I want to fix it.

Your data

Your collection records live on your device only. I never receive them, and there is no account to create. You choose whether to back up and where it goes: iCloud, Google Drive, a file you keep, or nowhere at all. See the Privacy Policy for detail.

Feature requests

Tell me what your collection needs. I won't build everything. Pharos follows a specific vision and I have strong opinions about where it goes. But I read every request, and I want to know where the app falls short of what your collection actually requires.